In the event that you are unhappy with your items and would like to return an item or exchange an item for a different size, please follow the instructions provided below. Your return must be received within 7 days of Shipping date. Merchandise must be in the original condition, not worn, altered or washed, and must have all tags attached.
To ensure that your return is protected in transit, we recommend you send your items to us in the original packaging provided.All returns must be registered with our return department at Hello@Circa81kids.com including your name, order number, and the item/item number of the merchandise you would like to return or exchange. Please also indicate the reason for your return or exchange request.
You may also request in your email a prepaid return label, the cost of which will be deducted from your refund or charged against your exchange.
You have 7 days from when you receive your package to return your order for a full refund.We will not accept any returns after 7 days of shipping date.You have up to 14 days from receipt for us to receive your return to receive store credit for merchandise that is not on sale. After 14 days, we will not accept any merchandise for return.
The original shipping fees are not refundable and All Sale items are FINAL SALE.
Please allow 5-7 working days from receipt of a return for us to process a refund or exchange. You will be notified via email when transactions has been processed. Circa 81 Kids reserves the right to refuse credit of any return or exchange that does not comply with our return policy. Your banking institution may require additional days to process and post transaction to your account once they have received the information from Circa 81 Kids.
Policies are subject to change without prior notice.